Abre um atendimento
curl --request POST \
--url https://api-koolisys.eixoassistencia.com.br/v1/attendances \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"attendanceTypeId": 17,
"serviceId": 7,
"attendanceTypeDetail": "Pane seca no estacionamento",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"origin": {
"addressLine": "Av. Paulista, 1000",
"number": "1000",
"complement": "Sala 12",
"district": "Bela Vista",
"city": "São Paulo",
"state": "SP",
"zipCode": "01310-100",
"latitude": -23.561414,
"longitude": -46.655881,
"reference": "Em frente ao metrô Trianon-MASP"
},
"destination": {
"addressLine": "Rua Augusta, 500",
"city": "São Paulo",
"state": "SP",
"latitude": -23.554944,
"longitude": -46.661236
},
"notes": "Cliente aguarda no local, veículo não sai do lugar."
}
'import requests
url = "https://api-koolisys.eixoassistencia.com.br/v1/attendances"
payload = {
"attendanceTypeId": 17,
"serviceId": 7,
"attendanceTypeDetail": "Pane seca no estacionamento",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"origin": {
"addressLine": "Av. Paulista, 1000",
"number": "1000",
"complement": "Sala 12",
"district": "Bela Vista",
"city": "São Paulo",
"state": "SP",
"zipCode": "01310-100",
"latitude": -23.561414,
"longitude": -46.655881,
"reference": "Em frente ao metrô Trianon-MASP"
},
"destination": {
"addressLine": "Rua Augusta, 500",
"city": "São Paulo",
"state": "SP",
"latitude": -23.554944,
"longitude": -46.661236
},
"notes": "Cliente aguarda no local, veículo não sai do lugar."
}
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
attendanceTypeId: 17,
serviceId: 7,
attendanceTypeDetail: 'Pane seca no estacionamento',
customerDocument: '12345678900',
vehiclePlate: 'ABC1D23',
origin: {
addressLine: 'Av. Paulista, 1000',
number: '1000',
complement: 'Sala 12',
district: 'Bela Vista',
city: 'São Paulo',
state: 'SP',
zipCode: '01310-100',
latitude: -23.561414,
longitude: -46.655881,
reference: 'Em frente ao metrô Trianon-MASP'
},
destination: {
addressLine: 'Rua Augusta, 500',
city: 'São Paulo',
state: 'SP',
latitude: -23.554944,
longitude: -46.661236
},
notes: 'Cliente aguarda no local, veículo não sai do lugar.'
})
};
fetch('https://api-koolisys.eixoassistencia.com.br/v1/attendances', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-koolisys.eixoassistencia.com.br/v1/attendances",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'attendanceTypeId' => 17,
'serviceId' => 7,
'attendanceTypeDetail' => 'Pane seca no estacionamento',
'customerDocument' => '12345678900',
'vehiclePlate' => 'ABC1D23',
'origin' => [
'addressLine' => 'Av. Paulista, 1000',
'number' => '1000',
'complement' => 'Sala 12',
'district' => 'Bela Vista',
'city' => 'São Paulo',
'state' => 'SP',
'zipCode' => '01310-100',
'latitude' => -23.561414,
'longitude' => -46.655881,
'reference' => 'Em frente ao metrô Trianon-MASP'
],
'destination' => [
'addressLine' => 'Rua Augusta, 500',
'city' => 'São Paulo',
'state' => 'SP',
'latitude' => -23.554944,
'longitude' => -46.661236
],
'notes' => 'Cliente aguarda no local, veículo não sai do lugar.'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api-koolisys.eixoassistencia.com.br/v1/attendances"
payload := strings.NewReader("{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api-koolisys.eixoassistencia.com.br/v1/attendances")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-koolisys.eixoassistencia.com.br/v1/attendances")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": 12345,
"number": "AT-2026-000123",
"status": "IN_PROGRESS",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"attendanceTypeId": 17,
"attendanceTypeDetail": "Pane seca no estacionamento",
"notes": "Cliente aguarda no local, veículo não sai do lugar.",
"milestones": {
"openedAt": "2026-08-20T13:05:00.000Z",
"providerDispatchedAt": "2026-08-20T13:10:00.000Z",
"providerEnRouteAt": "2026-08-20T13:12:00.000Z",
"providerArrivedAt": "2026-08-20T13:40:00.000Z",
"serviceStartedAt": "2026-08-20T13:42:00.000Z",
"concludedAt": null,
"canceledAt": null
},
"createdAt": "2026-08-20T13:00:00.000Z",
"amountCents": 15000,
"distanceKm": 12.3,
"location": {
"addressLine": "Av. Paulista, 1000",
"city": "São Paulo",
"state": "SP",
"latitude": -23.561414,
"longitude": -46.655881
},
"provider": {
"id": 318,
"status": "ACCEPTED",
"dispatchedAt": "2026-08-20T13:10:00.000Z",
"etaAt": "2026-08-20T13:35:00.000Z"
},
"history": [
{
"type": "ATTENDANCE_OPENED",
"summary": "Atendimento aberto pela API pública",
"occurredAt": "2026-08-20T13:00:00.000Z"
},
{
"type": "PROVIDER_DISPATCHED",
"summary": "Prestador acionado",
"occurredAt": "2026-08-20T13:10:00.000Z"
}
]
},
"meta": {},
"errors": []
}{
"data": {
"id": 12345,
"number": "AT-2026-000123",
"status": "IN_PROGRESS",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"attendanceTypeId": 17,
"attendanceTypeDetail": "Pane seca no estacionamento",
"notes": "Cliente aguarda no local, veículo não sai do lugar.",
"milestones": {
"openedAt": "2026-08-20T13:05:00.000Z",
"providerDispatchedAt": "2026-08-20T13:10:00.000Z",
"providerEnRouteAt": "2026-08-20T13:12:00.000Z",
"providerArrivedAt": "2026-08-20T13:40:00.000Z",
"serviceStartedAt": "2026-08-20T13:42:00.000Z",
"concludedAt": null,
"canceledAt": null
},
"createdAt": "2026-08-20T13:00:00.000Z",
"amountCents": 15000,
"distanceKm": 12.3,
"location": {
"addressLine": "Av. Paulista, 1000",
"city": "São Paulo",
"state": "SP",
"latitude": -23.561414,
"longitude": -46.655881
},
"provider": {
"id": 318,
"status": "ACCEPTED",
"dispatchedAt": "2026-08-20T13:10:00.000Z",
"etaAt": "2026-08-20T13:35:00.000Z"
},
"history": [
{
"type": "ATTENDANCE_OPENED",
"summary": "Atendimento aberto pela API pública",
"occurredAt": "2026-08-20T13:00:00.000Z"
},
{
"type": "PROVIDER_DISPATCHED",
"summary": "Prestador acionado",
"occurredAt": "2026-08-20T13:10:00.000Z"
}
]
},
"meta": {},
"errors": []
}{
"data": null,
"errors": [
{
"code": "VALIDATION_ERROR",
"message": "customerDocument: Documento do cliente é obrigatório",
"field": "customerDocument"
}
]
}{
"data": null,
"errors": [
{
"code": "INVALID_TOKEN",
"message": "Token inválido."
}
]
}{
"data": null,
"errors": [
{
"code": "INSUFFICIENT_SCOPE",
"message": "Escopo insuficiente para este endpoint.",
"details": {
"requiredScope": "attendances.read"
}
}
]
}{
"data": null,
"errors": [
{
"code": "NOT_FOUND",
"message": "Attendance not found"
}
]
}{
"data": null,
"errors": [
{
"code": "IDEMPOTENCY_CONFLICT",
"message": "Chave de idempotência já usada com um corpo de requisição diferente."
}
]
}{
"data": null,
"errors": [
{
"code": "NOT_COVERED",
"message": "Cliente sem cobertura para este serviço",
"details": {
"reason": "PLAN_UNAVAILABLE"
}
}
]
}{
"data": null,
"errors": [
{
"code": "RATE_LIMITED",
"message": "Limite de requisições excedido.",
"details": {
"retryAfterSeconds": 42
}
}
]
}{
"data": null,
"errors": [
{
"code": "FEATURE_DISABLED",
"message": "Feature is disabled: public_api.enabled"
}
]
}attendances
Abre um atendimento
Abre um atendimento aguardando a central escolher o prestador — esta chamada nunca aciona um prestador. Exige o cabeçalho Idempotency-Key: repetir a mesma chave com o mesmo corpo devolve o atendimento já criado (200), nunca um segundo atendimento.
POST
/
v1
/
attendances
Abre um atendimento
curl --request POST \
--url https://api-koolisys.eixoassistencia.com.br/v1/attendances \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"attendanceTypeId": 17,
"serviceId": 7,
"attendanceTypeDetail": "Pane seca no estacionamento",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"origin": {
"addressLine": "Av. Paulista, 1000",
"number": "1000",
"complement": "Sala 12",
"district": "Bela Vista",
"city": "São Paulo",
"state": "SP",
"zipCode": "01310-100",
"latitude": -23.561414,
"longitude": -46.655881,
"reference": "Em frente ao metrô Trianon-MASP"
},
"destination": {
"addressLine": "Rua Augusta, 500",
"city": "São Paulo",
"state": "SP",
"latitude": -23.554944,
"longitude": -46.661236
},
"notes": "Cliente aguarda no local, veículo não sai do lugar."
}
'import requests
url = "https://api-koolisys.eixoassistencia.com.br/v1/attendances"
payload = {
"attendanceTypeId": 17,
"serviceId": 7,
"attendanceTypeDetail": "Pane seca no estacionamento",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"origin": {
"addressLine": "Av. Paulista, 1000",
"number": "1000",
"complement": "Sala 12",
"district": "Bela Vista",
"city": "São Paulo",
"state": "SP",
"zipCode": "01310-100",
"latitude": -23.561414,
"longitude": -46.655881,
"reference": "Em frente ao metrô Trianon-MASP"
},
"destination": {
"addressLine": "Rua Augusta, 500",
"city": "São Paulo",
"state": "SP",
"latitude": -23.554944,
"longitude": -46.661236
},
"notes": "Cliente aguarda no local, veículo não sai do lugar."
}
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
attendanceTypeId: 17,
serviceId: 7,
attendanceTypeDetail: 'Pane seca no estacionamento',
customerDocument: '12345678900',
vehiclePlate: 'ABC1D23',
origin: {
addressLine: 'Av. Paulista, 1000',
number: '1000',
complement: 'Sala 12',
district: 'Bela Vista',
city: 'São Paulo',
state: 'SP',
zipCode: '01310-100',
latitude: -23.561414,
longitude: -46.655881,
reference: 'Em frente ao metrô Trianon-MASP'
},
destination: {
addressLine: 'Rua Augusta, 500',
city: 'São Paulo',
state: 'SP',
latitude: -23.554944,
longitude: -46.661236
},
notes: 'Cliente aguarda no local, veículo não sai do lugar.'
})
};
fetch('https://api-koolisys.eixoassistencia.com.br/v1/attendances', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-koolisys.eixoassistencia.com.br/v1/attendances",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'attendanceTypeId' => 17,
'serviceId' => 7,
'attendanceTypeDetail' => 'Pane seca no estacionamento',
'customerDocument' => '12345678900',
'vehiclePlate' => 'ABC1D23',
'origin' => [
'addressLine' => 'Av. Paulista, 1000',
'number' => '1000',
'complement' => 'Sala 12',
'district' => 'Bela Vista',
'city' => 'São Paulo',
'state' => 'SP',
'zipCode' => '01310-100',
'latitude' => -23.561414,
'longitude' => -46.655881,
'reference' => 'Em frente ao metrô Trianon-MASP'
],
'destination' => [
'addressLine' => 'Rua Augusta, 500',
'city' => 'São Paulo',
'state' => 'SP',
'latitude' => -23.554944,
'longitude' => -46.661236
],
'notes' => 'Cliente aguarda no local, veículo não sai do lugar.'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api-koolisys.eixoassistencia.com.br/v1/attendances"
payload := strings.NewReader("{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api-koolisys.eixoassistencia.com.br/v1/attendances")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-koolisys.eixoassistencia.com.br/v1/attendances")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"attendanceTypeId\": 17,\n \"serviceId\": 7,\n \"attendanceTypeDetail\": \"Pane seca no estacionamento\",\n \"customerDocument\": \"12345678900\",\n \"vehiclePlate\": \"ABC1D23\",\n \"origin\": {\n \"addressLine\": \"Av. Paulista, 1000\",\n \"number\": \"1000\",\n \"complement\": \"Sala 12\",\n \"district\": \"Bela Vista\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"zipCode\": \"01310-100\",\n \"latitude\": -23.561414,\n \"longitude\": -46.655881,\n \"reference\": \"Em frente ao metrô Trianon-MASP\"\n },\n \"destination\": {\n \"addressLine\": \"Rua Augusta, 500\",\n \"city\": \"São Paulo\",\n \"state\": \"SP\",\n \"latitude\": -23.554944,\n \"longitude\": -46.661236\n },\n \"notes\": \"Cliente aguarda no local, veículo não sai do lugar.\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": 12345,
"number": "AT-2026-000123",
"status": "IN_PROGRESS",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"attendanceTypeId": 17,
"attendanceTypeDetail": "Pane seca no estacionamento",
"notes": "Cliente aguarda no local, veículo não sai do lugar.",
"milestones": {
"openedAt": "2026-08-20T13:05:00.000Z",
"providerDispatchedAt": "2026-08-20T13:10:00.000Z",
"providerEnRouteAt": "2026-08-20T13:12:00.000Z",
"providerArrivedAt": "2026-08-20T13:40:00.000Z",
"serviceStartedAt": "2026-08-20T13:42:00.000Z",
"concludedAt": null,
"canceledAt": null
},
"createdAt": "2026-08-20T13:00:00.000Z",
"amountCents": 15000,
"distanceKm": 12.3,
"location": {
"addressLine": "Av. Paulista, 1000",
"city": "São Paulo",
"state": "SP",
"latitude": -23.561414,
"longitude": -46.655881
},
"provider": {
"id": 318,
"status": "ACCEPTED",
"dispatchedAt": "2026-08-20T13:10:00.000Z",
"etaAt": "2026-08-20T13:35:00.000Z"
},
"history": [
{
"type": "ATTENDANCE_OPENED",
"summary": "Atendimento aberto pela API pública",
"occurredAt": "2026-08-20T13:00:00.000Z"
},
{
"type": "PROVIDER_DISPATCHED",
"summary": "Prestador acionado",
"occurredAt": "2026-08-20T13:10:00.000Z"
}
]
},
"meta": {},
"errors": []
}{
"data": {
"id": 12345,
"number": "AT-2026-000123",
"status": "IN_PROGRESS",
"customerDocument": "12345678900",
"vehiclePlate": "ABC1D23",
"attendanceTypeId": 17,
"attendanceTypeDetail": "Pane seca no estacionamento",
"notes": "Cliente aguarda no local, veículo não sai do lugar.",
"milestones": {
"openedAt": "2026-08-20T13:05:00.000Z",
"providerDispatchedAt": "2026-08-20T13:10:00.000Z",
"providerEnRouteAt": "2026-08-20T13:12:00.000Z",
"providerArrivedAt": "2026-08-20T13:40:00.000Z",
"serviceStartedAt": "2026-08-20T13:42:00.000Z",
"concludedAt": null,
"canceledAt": null
},
"createdAt": "2026-08-20T13:00:00.000Z",
"amountCents": 15000,
"distanceKm": 12.3,
"location": {
"addressLine": "Av. Paulista, 1000",
"city": "São Paulo",
"state": "SP",
"latitude": -23.561414,
"longitude": -46.655881
},
"provider": {
"id": 318,
"status": "ACCEPTED",
"dispatchedAt": "2026-08-20T13:10:00.000Z",
"etaAt": "2026-08-20T13:35:00.000Z"
},
"history": [
{
"type": "ATTENDANCE_OPENED",
"summary": "Atendimento aberto pela API pública",
"occurredAt": "2026-08-20T13:00:00.000Z"
},
{
"type": "PROVIDER_DISPATCHED",
"summary": "Prestador acionado",
"occurredAt": "2026-08-20T13:10:00.000Z"
}
]
},
"meta": {},
"errors": []
}{
"data": null,
"errors": [
{
"code": "VALIDATION_ERROR",
"message": "customerDocument: Documento do cliente é obrigatório",
"field": "customerDocument"
}
]
}{
"data": null,
"errors": [
{
"code": "INVALID_TOKEN",
"message": "Token inválido."
}
]
}{
"data": null,
"errors": [
{
"code": "INSUFFICIENT_SCOPE",
"message": "Escopo insuficiente para este endpoint.",
"details": {
"requiredScope": "attendances.read"
}
}
]
}{
"data": null,
"errors": [
{
"code": "NOT_FOUND",
"message": "Attendance not found"
}
]
}{
"data": null,
"errors": [
{
"code": "IDEMPOTENCY_CONFLICT",
"message": "Chave de idempotência já usada com um corpo de requisição diferente."
}
]
}{
"data": null,
"errors": [
{
"code": "NOT_COVERED",
"message": "Cliente sem cobertura para este serviço",
"details": {
"reason": "PLAN_UNAVAILABLE"
}
}
]
}{
"data": null,
"errors": [
{
"code": "RATE_LIMITED",
"message": "Limite de requisições excedido.",
"details": {
"retryAfterSeconds": 42
}
}
]
}{
"data": null,
"errors": [
{
"code": "FEATURE_DISABLED",
"message": "Feature is disabled: public_api.enabled"
}
]
}Authorizations
Token de curta duração devolvido por POST /v1/auth/token, carregando os escopos concedidos à chave — exigido por todo endpoint de dados.
Headers
Identificador único da tentativa de criação, gerado pelo integrador
Body
application/json
Tipo de atendimento (id do catálogo — ver GET /v1/attendance-types)
Example:
12345
Serviço do catálogo (ver GET /v1/services) — precisa pertencer ao tipo de atendimento escolhido (GET /v1/attendance-types lista os serviços de cada tipo)
Example:
7
CPF ou CNPJ, só dígitos
Example:
"12345678900"
Example:
"ABC1D23"
Origem do atendimento
Show child attributes
Show child attributes
Detalhe obrigatório quando o tipo de atendimento exige justificativa
Example:
"Pane seca no estacionamento"
Destino do atendimento — obrigatório apenas quando o serviço exige destino
Show child attributes
Show child attributes
Example:
"Cliente aguarda no local, veículo não sai do lugar."